Effective date: [LEGAL_EFFECTIVE_DATE]
Service Delivery and Fulfillment Policy
This policy describes how Kairos Dev Works LLC schedules, delivers, and fulfills its consulting, business development, branding, and website services.
Remote Delivery
Our services are generally delivered remotely through video meetings, email, and digital collaboration tools. No physical shipping is involved unless separately stated in a service agreement.
Consultation Scheduling
Initial consultations are scheduled through [SCHEDULING_LINK] or by contacting support@kairosdevworks.online. Confirmed appointments will include meeting details.
Project Commencement
Projects begin once a signed proposal, statement of work, or service agreement is executed and, where applicable, any required deposit is received.
Client Content Requirements
Clients are responsible for providing requested content, materials, access credentials, and feedback in a timely manner so that project timelines can be met.
Estimated Timelines
Our standard project timeline is generally [STANDARD_PROJECT_TIMELINE]. Timelines are estimates and may vary based on project scope and client responsiveness.
Milestones
Projects may be organized into milestones, such as discovery, planning, drafts, and final delivery, as described in the applicable service agreement.
Review and Approval
Clients are asked to review deliverables at each milestone and provide written approval or feedback within the timeframe stated in the applicable agreement.
Revisions
Included revision rounds are described in the applicable proposal or statement of work. Additional revision requests may extend timelines and incur additional fees.
Client-Caused Delays
Delays resulting from late content, feedback, or approvals may shift project timelines and delivery dates accordingly.
Third-Party Dependencies
Some deliverables may depend on third-party platforms, hosting providers, or vendors. Delays caused by third parties outside our control may affect delivery timing.
Delivery Methods
Deliverables are provided by email, video meeting, secure download link, shared workspace, or direct publication to a live website, as appropriate for the project.
Reporting Inaccessible or Missing Deliverables
If a deliverable is missing or inaccessible, please contact support@kairosdevworks.online or 833-408-6823 promptly so we can investigate and resolve the issue.